Terms and Conditions
The core terms governing use of the TradesLink platform.
Privacy Policy (POPIA)
How we collect, use and protect your personal information.
Cookie Policy
How we use cookies and similar technologies.
Customer Terms
Rights and responsibilities specific to customer accounts.
Tradesperson Agreement
Rights and responsibilities specific to tradesperson accounts.
Payment, Escrow & Commission Policy
How payments, escrow and TradesLink's 12% commission work.
Cancellation & Refund Policy
When jobs can be cancelled and how refunds are handled.
Dispute Resolution Policy
How disputes between users are investigated and resolved.
Community Guidelines
The standards of behaviour expected from everyone on TradesLink.
Acceptable Use Policy
Rules for lawful, honest use of the platform and its content.
Disclaimer
TradesLink's role as an independent marketplace, not an employer.